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Keeping our Community moving


We provide mobility accessible, inclusive transport services for people living in Ipswich and Mid Suffolk who, for whatever reason are not able to access or use mainstream transport. This includes providing transport links to transport connections.

Connecting Communities

Part of the countywide service operated by Suffolk County Council, we are the local operator for Ipswich & Mid Suffolk areas.

The service is available from 7am – 7pm Monday – Saturday and offers affordable transport solutions for people, door to door.

Community Cars

This is a volunteer-led transport which provides door-to-door transport, one to one (or in a family group) to get you to where you need to be. All of our volunteers have enhanced DBS and are dementia and first aid aware.

The Stowmarket Rickshaw

Working in partnership with Red Gables, Suffolk County Council, Mid Suffolk District Council, Stowmarket Dementia Action Alliance & The Mix, our tri-shaw is available to book free of charge for individuals and community visits.

Frequently Asked Questions

Simply call the Transport Office on 01449 614271 where one of our team will be happy to assist you in booking your journey. If you are a new passenger to Communities Together East Anglia, we will need to take some basic details from you so that we can register you on our system.

Connecting Community buses – have Tap & Go machines on. This means we do not take cash anymore on the vehicles. Passengers that are able to use their bank card for contactless or chip & pin payments, can pay as they travel. If someone doesn’t have that option, we can invoice them for their journeys at the end of each month.

Community Cars – are always invoiced at the end of each month you can then settle your bill by calling our payment line (found on your invoice).

We still accept cheques and SCC travel vouchers

The costs for our transport vary slightly depending on which element of the service you are using but start at £2.50 for a single journey (1-4 miles).

Yes we do accept concession vouchers

Yes – we offer both one off journeys or regular journeys.

Bookings can be made up to 2 weeks in advance.

No – anyone that cannot access mainstream transport services from their place of work/home can use the service.

Yes – all our connecting community vehicles are wheelchair accessible.

Our service operates 6 days a week from 07:00 to 19:00

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