Online
Our digital projects ensure that people have the skills and knowledge to use digital technology to support their daily lives if they chose. We have two projects
– We offer six week “tablet courses, teaching people aged 55+, in a small group setting, how to use an Amazon Fire tablet – right through the basics of how to turn on the device, set up email addresses, through to using the device to book health appointments, shop and importantly keep in touch with family and friends, in partnership with Realise Futures.
– We also run a series of monthly – “Tea & Tech” sessions in community spaces across the county where we can support individuals who may have a question or problem with a digital device, and would like to have some support from one of our digital Champion volunteers. All over a cuppa and cake!
Click here to find out more about becoming a Digital Champion
Frequently Asked Questions
Will the service cost me anything?
All of our services are free of charge. As a registered charity, we rely on the support of funders and donations of individuals to continue our important work. If you would like to make a donation towards our services, you can do so by calling 01449 707030 or making a donation at one of our events.
Do you need to just be over 65+ or are there other criteria I need to meet?
Most of our Later Life projects are aimed at people aged 65+, although this is not prescriptive. Our Digital projects are for people aged 55+ but always check with us first around eligibility for any of our support, as if we can help, we will.
What type of things can you help me with?
The service Later Life Online, is to support and signpost people who are aged 55+ in their Digital Journey and helping them access services online, such shopping, appointments, keeping in touch with family and friends, or as simple as general internet browsing, giving them skills and confidence to be more independent in managing their own health and wellbeing and reducing isolation.
Is the service confidential?
Yes, absolutely.We take people’s personal details extremely seriously and never share your information with anyone without your permission.
Can we just speak over the phone or do I need to meet in person?
We can give advice, guidance and signposting around digital services over the phone, alternatively you can book and attend one of our Tea & Tech sessions.
Can I just ring up for a chat if I need some general information or help with something?
Yes of course! We love to chat, and are always happy to have a natter and see how we may be able to help.
How many times can I use the service?
As many times as you need to. Once you have made contact with us, we will talk through how else we may be able to help and then come up with a plan to keep in contact if required.
What days and times is the service available?
The Connect service is open 10am-2pm everyday of the year with a “real” person there to chat to. The BeAFriend service is also available 7 days a week, depending on volunteer availability (Click here for how to become a BeAFriend volunteer). Digital and Engage projects are date and time specific – See map for details
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