Does the “digital world” confuse you? Would you like to gain skills, self-confidence to be more independent in managing your health, wellbeing and reducing digital isolation by accessing services online, making appointments, shopping, staying connected with family and friends, or just internet browsing. We can support you using a mobile phone, tablet, or laptop, why not come along to one of our Digital sessions currently running monthly in Stowmarket, Ipswich, Woodbridge and Long Melford. One of our Digital Champion volunteers will support you using your device effectively and safely in a friendly, non-judgemental space, all with light refreshments and friendly conversation!
Our two community digital projects ensure that people have the skills and knowledge to use digital technology to support their daily lives if they chose.
– In partnership with the organisation Realise Futures we offer six week “Tablet Course” training sessions, these are delivered in locations across the county. Learning the basic functions of a tablet, right from the start of how to turn on the device, emailing, browsing the internet, taking photos, learning about files and storage, and importantly how to stay connected with family and friends.
– We also run digital sessions monthly at our Digital Workshops in community spaces across the county where we can support individuals who may have a question or problem with a digital device, and would like to have some support from one of our Digital Champion volunteers. All with light refreshments and friendly conversation!
Frequently Asked Questions
Will the service cost me anything?
All of our services are free of charge. As a registered charity, we rely on the support of funders and donations of individuals to continue our important work. If you would like to make a donation towards our services, you can do so by calling 01449 707030 or making a donation at one of our events.
What age do I need to be to participate in the sessions?
Our Digital projects are for people aged 18+, these sessions are aimed at providing everyone with equal access to digital support, resources & opportunities.
What type of things can you help me with?
The service Digital workshops are there to support and signpost people who are aged 18+ in their Digital Journey and helping them access services online, such shopping, appointments, keeping in touch with family and friends, or as simple as general internet browsing, giving them skills and confidence to be more independent in managing their own health and wellbeing and reducing isolation.
Is the service confidential?
Yes, absolutely.We take people’s personal details extremely seriously and never share your information with anyone without your permission.
Can we just speak over the phone or do I need to meet in person?
We can give advice, guidance and signposting around digital services over the phone, alternatively you can book and attend one of our Digital workshops.
Can I just ring up for a chat if I need some general information or help with something?
Yes of course! We love to chat, and are always happy to have a natter and see how we may be able to help.
How many times can I use the service?
As many times as you need to. Once you have made contact with us, we will talk through how else we may be able to help and then come up with a plan to keep in contact if required.
What days and times is the service available?
The Digital workshops run once a month in each location for 2 hours, for more information call 01449 707030 the office line is open from Monday to Friday 9-5pm. Click here to see locations.
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